When it comes to replacement lighting, we know you don’t want to lighten your wallet anymore than you have to. That’s why Projector Doctor offers FREE GROUND SHIPPING for all orders. For our complete shipping policy, read below.
General Shipping Policy
Projector Doctor will ship via ground shipping service to addresses within the 48 contiguous United States at no charge. Upgraded services are available (Next Day, 2nd Day, etc.) for an additional charge. Costs associated with an upgrade are based on the final weight of the shipment. Projector Doctor may select an alternative shipper depending on the size and weight of your item. Additional shipping and handling charges will apply to orders shipped outside the 48 contiguous United States (including Alaska, Hawaii and other U.S. Territories).
If you order by 3 p.m. Eastern Standard time, the in-stock items will be shipped on the same day (Monday through Friday). Shipping and handling charges, along with any charged freight, are non-refundable in occurrences where Projector Doctor has made no error in merchandising or shipping.
Contact our lighting specialists at (800) 789-9820 if you have any questions regarding shipping costs.
Out-of-Stock Items and Back Orders
In the event only some products are in stock at the time the order is placed, the in-stock items will be shipped immediately. The backordered items will then ship via ground shipping service when stock is replenished at no additional charge.
Shipments to Canada
Orders shipping to Canada will incur shipping charges based on the order weight at the time of sale.
The customer is responsible for payment of taxes, duties, tariffs and any other charges levied by government agencies. Payments must be made in full using a credit card or wire/ACH/bank transfer at the time of shipment.
Linear fluorescent lamps ship in case quantity only. The following products are unavailable for shipping to Canada:
- 8′ Fluorescent Linear Lamps
- T5 lamps over 4′ in length
Projector Doctor will ship via DHL, UPS, FedEx or through a U.S. freight forwarder of the customer’s choosing. Additional shipping charges will apply. Title and risk of loss of the products pass to the customer upon delivery at the freight forwarder. The customer is also responsible for payment of taxes, duties, tariffs and any other charges levied by government agencies. Payments must be made in full using a credit card or bank transfer at the time of shipment.